CVE-2018-16587
MEDIUM6.5EPSS 0.49%Published: 9/28/2018Modified: 4/28/2026
Also known as:DEBIAN-CVE-2018-16587
Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Affected packages (1)
- Debian/otrs2from 0, < 6.0.11-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM6.5 | CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N |