CVE-2017-16854
MEDIUM6.5EPSS 0.36%otrs2 - security update
Published: 12/8/2017Modified: 4/28/2026
Also known as:DEBIAN-CVE-2017-16854
Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
Affected packages (2)
- Debian/otrs2from 0, < 6.0.2-1
- Debian/otrs2from 0, < 3.3.18-1+deb8u3
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM6.5 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |